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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Grayson

December 9, 2024

5  out of  5
rating by Jerry Grayson
"State Farm team members are very patient and professional. Olivia educated me on some things I didn't know concerning business insurance. I highly recommend this particular branch!"
We responded:
"Thank you for the fantastic review, Jerry! Olivia is extremely knowledgeable with business insurance and ensures that our customers have the coverage they need."
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Jon Harris

December 6, 2024

5  out of  5
rating by Jon Harris
"I had the extreme pleasure of handling a policy change with Courtney Seibold and I was absolutely blown away by her professionalism and outstanding customer service. Not only was she able to answer every question I had concerning the policy adjustment, she expertly managed to assist me in lowering the price of my monthly premium for BOTH vehicles. I HIGHLY recommend any and all human beings that drive to work directly with her and to choose State Farm for your insurance needs."
We responded:
"Thank you so much for the great review!!! I’m glad we were able find some savings for you."
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Darryl Plummer

November 25, 2024

5  out of  5
rating by Darryl Plummer
"Great job Olivia at State Farm insurance"
We responded:
"Thank you! Olivia is an asset to our agency and goes above and beyond for our customers!"
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Barbara Down

November 23, 2024

5  out of  5
rating by Barbara Down
"Well, things didn’t start off very well with State Farm Claims department. It was very frustrating and difficult to communicate with staff, return calls and get essential information playing phone tag with numerous departments! This is where we decided to sit down with our local State Farm Agent, Courtney Seibold. This woman took control and intervened on our behalf getting answers and communicating with several departments, explaining our frustration and stress and uploading documents for us. She is a total gem of a person, has extreme knowledge of the processes involved and was able to move through a lot of the challenges that were becoming roadblocks. She made it all look simple. She is easy to talk to and alleviated many of our concerns. She’s wonderful in every aspect of her insurance expertise. Don’t know what we would do without her assistance. We thank her for her helpfulness and diligence to deliver on behalf of her commitment to service to her clients. She is a 10 + and A+. Thank you Courtney for all you do and continue to do on behalf of your clients."
We responded:
"Thank you for the wonderful review! "
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Russell

October 4, 2024

5  out of  5
rating by Russell
"Courtney S. has provided great service as it concerns my auto insurance. I've been very happy with State Farm."
We responded:
"Thank you for the great review! "
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Chris

August 29, 2024

5  out of  5
rating by Chris
"Best insurance agent I've ever had. Everyone at this location is so friendly, thanks!"
We responded:
"Chris, thank you for the great review!"
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tiffany Flood

August 27, 2024

5  out of  5
rating by tiffany Flood
"Always helpful great service thank you"
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Brandon Saetern

June 7, 2024

5  out of  5
rating by Brandon Saetern
"First time getting my own auto insurance without being on my parents' plan. Put on my big boy pants and was in over my head. Thankfully, I had a great agent/rep who professionally, diligently, and efficiently helped me through the process. Thank you for the help, Ida. You rock!"
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Jennifer Camarena

May 23, 2024

5  out of  5
rating by Jennifer Camarena
"Since I have lived in Michigan Olivia has been wonderful! Always quick to respond always precise always looking for the best and affordable options but still fits my needs and wants. Thank you for such outstanding customer service!! And thank you for all you do!!"
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Knowing Jesus 4TruePeace

May 23, 2024

5  out of  5
rating by Knowing Jesus 4TruePeace
"Ida was very helpful and professional in assisting me with my Auto insurance needs!!"
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Kabilan V

May 17, 2024

5  out of  5
rating by Kabilan V
"keep it up!"
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Moressa Collier

May 3, 2024

5  out of  5
rating by Moressa Collier
"Thank you so much for your immaculate customer service Ida! She went above and beyond when providing a quote for auto insurance to begin. I highly recommend her expertise."
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Justin Williams

March 13, 2024

5  out of  5
rating by Justin Williams
"They are amazing! So much better than progressive and much more helpful. Signing up for a new policy was a breeze with them."
We responded:
"Thank you Justin! "
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keetah lemorie

December 30, 2023

4  out of  5
rating by keetah lemorie
"Have this state farm for my car insurance n so far they are amazing"
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stella Scott

November 25, 2023

1  out of  5
rating by stella Scott
"Don't Trust this agent.. very shady business deals.. using heavy drugs and drinking heavily"
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Sue Peters

November 18, 2023

5  out of  5
rating by Sue Peters
"Ida has taken care of me for years now. Great personality and the best customer service! There was a minor issue with my policy, and she called me about it and had taken care of it before I knew what was going. She needs a raise!!!🥰🥰🥰"
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Brandon Conlan

November 16, 2023

5  out of  5
rating by Brandon Conlan
"I’ve used Courtney Seibold State Farm for over 3 years now and it has been excellent. Ida specifically has been amazing to work with, super friendly, knowledgeable, and always there to help! I am bummed to be losing them soon due to moving out of state.. Highly recommend! 👍🏽"
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gjokie krasniqi

November 15, 2023

5  out of  5
rating by gjokie krasniqi
"I called around a lot of insurance companies this is the one I got the best rates employee Ida was very helpful and very detailed on what's they can offer me she is always available when I have questions or need to add or remove something I highly recommend Courtney Seibold state farm insurance thank you again Ida"
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Andrea Baertson

November 15, 2023

5  out of  5
rating by Andrea Baertson
"Great service super quick and easy. We were assisted by Ida and she found the best plan for us for our home and auto insurance."
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blanchardkb

November 8, 2023

5  out of  5
rating by blanchardkb
"Ida is the best agent. She is so helpful and made the process of me getting new insurance painless. And she is very knowledgeable and quick. She is the best agent I’ve ever had."
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Beep Beepin' Michigan

November 3, 2023

5  out of  5
rating by Beep Beepin' Michigan
"With over 40 years with different insurance companies State farm has been the best for me"
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Nancy Quinn

October 26, 2023

5  out of  5
rating by Nancy Quinn
"Well, I did not expect this. Insurance is not my thing. I'm an Educator and will admit this is NOT my comfort zone. So, I had some questions and was considering different agencies. Enter, Ida! The folks in this office have been nice but she went out of her way to explain things to me in details i could "ingest". She was patient, professional AND kind. She sent me paperwork to further explain the merge of auto and medical coverages and my options. Courtney, she deserves a shout out! Thanks so much Ida, in these trying times, it is a comfort to be treated with the respect that you showed me yesterday. I am gr8ful."
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mike ostrowski

October 24, 2023

5  out of  5
rating by mike ostrowski
"Courtney and her team are the most outstanding insurance agents out there. Never had anybody bend over backwards to make sure I had the best rate ever. If I need something I’m confident it will always be done and I don’t have to double check anything. Kudos to Courtney and her team once again you have a lifelong Customer"
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Kayla Osemlak

September 21, 2023

5  out of  5
rating by Kayla Osemlak
"The best! She’s always so helpful, and friendly! Definitely an agent you would want To work with 😄"
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Mike

September 13, 2023

5  out of  5
rating by Mike
"We have been with Courtney since she opened her office. Very professional and always looking out for our best interest. I recommend her office to anyone looking for a new agent."